Help Center
Find solutions to common appliance problems. Our troubleshooting guides help you understand issues and know when to call for professional service.
Browse by Problem Type
Cooling Problems
Refrigerator, freezer, and wine cooler temperature issues
Strange Noises
Unusual sounds from any appliance
Water & Leaks
Leaking, pooling water, and drainage issues
Heating Problems
Oven, range, and cooktop heating issues
Ice Maker Problems
Ice production and quality issues
Cleaning Problems
Dishwasher and oven cleaning issues
Electrical Problems
Power, display, and control issues
Door Problems
Door seal, latch, and closing issues
Most Common Problems
Not Cooling
Food is warm or spoiling faster than normal
Freezer Warm
Frozen food is thawing or ice cream is soft
Too Cold
Lettuce is frozen, drinks are partially iced
Uneven Temperature
Some areas are too cold while others are too warm
Wine Cooler Warm
Wine storage unit not maintaining proper temperature
Loud Noise
Refrigerator is louder than normal or making strange sounds
Clicking Noise
Repetitive clicking from the refrigerator
Grinding Noise
Grinding or crunching sounds during dishwasher operation
Igniter Clicking
Continuous clicking from gas burner or oven
Hissing Sound
Hissing noise from gas range when in use or idle
Problems by Appliance Type
Refrigerator
16 issues
Oven & Range
9 issues
Dishwasher
9 issues
Wine Cooler
0 issues
Freezer
3 issues
Cooktop
3 issues
Ice Maker
0 issues
Built-In
12 issues
All Troubleshooting Guides
Refrigerator Not Cooling or Not Cold Enough
Food is warm or spoiling faster than normal
Freezer Not Freezing or Too Warm
Frozen food is thawing or ice cream is soft
Refrigerator Too Cold or Freezing Food
Lettuce is frozen, drinks are partially iced
Uneven Refrigerator Cooling - Hot and Cold Spots
Some areas are too cold while others are too warm
Wine Cooler Not Cooling Properly
Wine storage unit not maintaining proper temperature
Refrigerator Making Loud or Unusual Noise
Refrigerator is louder than normal or making strange sounds
Refrigerator Making Clicking Sounds
Repetitive clicking from the refrigerator
Dishwasher Making Grinding Noise
Grinding or crunching sounds during dishwasher operation
Gas Oven or Range Igniter Keeps Clicking
Continuous clicking from gas burner or oven
Gas Range Making Hissing Sound
Hissing noise from gas range when in use or idle
Refrigerator Leaking Water on Floor
Water pooling under or around the refrigerator
Dishwasher Not Draining - Water Standing at Bottom
Water remains in the bottom of dishwasher after cycle
Ice Maker Leaking Water Inside Freezer
Water or ice forming around ice maker
Dishwasher Leaking Water on Floor
Water on floor around dishwasher during or after cycle
Water Dispenser Not Working or Slow
Water dispenser produces no water or very little
Oven Not Heating or Taking Too Long to Heat
Oven stays cold or takes much longer than normal to preheat
Gas Burner Not Lighting or Clicking Without Ignition
Gas burner clicks but doesn't ignite, or no clicking at all
Oven Cooking Unevenly - Hot Spots and Cold Spots
Food cooks unevenly, burned on one side, raw on another
Oven Running Too Hot or Overheating
Oven exceeds set temperature, burning food
Oven Broiler Not Working or Heating
Broiler doesn't heat or heats weakly
Ice Maker Not Making Ice
Ice maker stopped producing ice
Ice Tastes Bad or Has Odor
Ice has unpleasant taste or smell
Ice Maker Slow - Not Making Enough Ice
Ice production is slower than normal
Dishwasher Not Cleaning Dishes Properly
Dishes come out dirty, spotted, or with food residue
Dishwasher Leaving Spots on Dishes and Glasses
White spots, film, or cloudy glasses after washing
Oven Self-Clean Function Not Working
Self-clean cycle won't start or doesn't complete
Dishwasher Smells Bad - Odor Problem
Unpleasant odor coming from dishwasher
Appliance Won't Turn On - No Power
Appliance shows no signs of power at all
Appliance Display Not Working or Blank
Control panel display is blank, dim, or shows garbled information
Appliance Tripping Circuit Breaker
Circuit breaker trips when appliance runs
Need Immediate Assistance?
If you have an urgent appliance emergency or your problem isn't listed here, our expert technicians are ready to help.
Call (480) 691-8120